We are searching for an IT Project Manager to join a team whose mission is to deploy and configure our product and CRM solution, to support our customers in change management and to foster the adoption of our solution.
*** Must have a Valid US Passport – New hire will travel to Europe for 2 weeks training
Responsibilities:
- Plan and coordinate the deployment of our solution according to standard process and tools, monitor all activities
- Ensure that projects are delivered on-time, within scope, quality and budget
- Coordinate internal resources and third parties/partners for the flawless execution of projects
- Organize and lead business and technical workshops
- Organize and lead steering committees
- Train customers to use our solution
- Report and escalate to management as needed
- Perform risk management to minimize project risks, propose and implement appropriate remedial actions when required
- Involvement in pre-sales activities (demonstration, functional requirements analysis, …)
Experience:
- 5+ years of experience as Project Manager in an IT service company
- PMP certification or similar
- Familiar with SaaS solution or experience in operating a ticketing system for a live entertainment/leisure organization
- Interpersonal and leadership skills
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Advanced IT skills (hardware, development & API)
- Languages: English (Fluent) – Spanish is plus
SherlockTalent loves to share a $500 referral bonus!“U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.”
***No 3rd party vendors Please*** Apply
