🚨// Reserve your spot //🚨
Please register here to reserve your spot: https://www.crowdcast.io/e/the-future-of-conversational-ux
Conversational interfaces are integrated into many modern smartphones and standalone appliances for the home. As this technology has become increasingly mainstream, it has driven a growing interest in the subject of conversation design and given birth to the new discipline of Conversational UX (CUX).
🤓 // What you can expect // 🤓
In this webinar you will learn…
how Conversation design is connected with traditional UX design
what the job of a CUX designer is
what knowledge is required to design a successful conversation with a machine
how conversations with other natural interfaces can be integrated within the general framework of multimodality
and the most important question: what is conversational UX?
👩💻 // Lead by Dr. Carmen Martinez // 👩💻
Dr. Carmen Martinez is a Conversation Analyst and Ethnographer of Communication working in Conversational Artificial Intelligence at FlixBus. As an expert in human-to-human conversation, she contributes to the cross-disciplinary team she works in by automating customer service interactions, modelling both text- and voice-based human-to-machine conversations, and developing visual solutions for graphical and multi-modal conversational agents. She holds a PhD in Conversation Analysis being her field of specialisation conversational topic change practices in Peninsular Spanish.
Are you interested in becoming a UX Designer? Applications for our upcoming UX Design bootcamps are now open: https://www.ironhack.com/en/ux-ui-design
