Are you ready to leverage your PeopleSoft expertise and make a significant impact? As a PeopleSoft Technical Analyst within our Technology Solutions team, you will have the opportunity to work on crucial PeopleSoft HCM Solutions, engaging in technical analysis, design, coding, testing, and support. This role is not just about managing applications; it’s about driving innovation and excellence in our administrative and business functions, ensuring a superior campus experience for our community. If you possess a blend of technical prowess, problem-solving abilities, and a strong customer service orientation, along with the qualifications listed, we invite you to join our dynamic APPS team. Embrace the challenge of enhancing our enterprise and business applications, and play a key role in our journey towards technological advancement. Don’t miss this chance to be a part of something meaningful.
The PeopleSoft Technical Analyst works within a team environment to provide technical analysis, design, coding, testing, and support of PeopleSoft applications. They partner with business liaisons and other technical teams to cover PeopleSoft HCMÂ Solutions.
- Provide technical analysis around how we use and should adopt and/or modify various functionalities of assigned applications.
- Perform technical support & incident management leveraging vendor support contracts providing subject-matter expertise on application best practices.
- Create and maintain application specific documentation.
- Provide data analysis including ad-hoc queries for analysis and reporting.
- Create test plans and perform testing on application changes.
Additional Information
Technology Solutions provides information technology products and services for the administrative and business functions. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community.
The Application Services (APPS) team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, ReggieNet, and others.
Qualifications
- Associate’s degree from accredited institution or 3 years of hands on work experience leveraging enterprise software solutions
- One (1) or more years of work experience using enterprise or university software tools for HR, Payroll, Student Information Management, or Finance
- Experience gathering business requirements, writing use cases, facilitating meetings, documenting notes, creating deliverables, and establishing healthy business relationships
- Knowledge of Source Control, Defect Management, and Incident Management Software Tools
- Strong customer service skills along with a desire for achieving excellence in customer satisfaction, process, and product quality and reliability
- Strong problem-solving ability
- Excellent interpersonal and communication skills and the ability to conduct internal and external meetings
- Ability to work independently and in a team environment with good communication and collaboration skills
- Ability to work with considerable latitude and independence of action.
- Ability to clearly communicate complex technical concepts verbally and in writing to management, technical staff, and customers in terms appropriate for each audience
- Ability to analyze large amounts of detailed information, quickly understand complex issues, and break information down into smaller, more manageable pieces
- Understanding of relational database concepts, queries (SQL), and ability to use 1 or more common query/reporting tools (SQL Developer, TOAD, Cognos, SSRS, Crystal Reports)
- Ability to leverage Microsoft Visio and Excel
- Ability to adapt quickly to new technologies and changing business requirements
- Foundation qualification in Information Technology Infrastructure Library (ITIL) or ability to obtain within 12 months of hire
Desired Qualifications
- Bachelor’s or more advanced degree in Technical or relatable field from an accredited institution
- Two (2) or more years’ work experience in PeopleSoft Technical Role working with PeopleSoft App Designer, PeopleCode, SQRs, Application Engines, Workflows, Component Interfaces, Data Mover Scripts, Portal in PeopleSoft HCM, Campus Solutions with PeopleTools 8.53 or higher
- Two (2) or more years’ work experience designing, creating, building, testing, troubleshooting PeopleSoft delivered, modified and add on programs
- Strong project, analysis, and research skills
- Experience in software testing including creating test plans, creating test cases, test execution, and documenting defects
- Experience collecting technical requirements and designing appropriate process and/or software solutions
- Experience in developing and debugging Software
- Experience in higher education administrative systems
- Experience in Modeling Techniques: UML (Use Cases, Activity Diagrams, Usability)
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