VP of Operations / Integrator

Job Title: VP of Operations / Integrator
Location: Aventura, FL (3 days onsite)
Salary: $225,000 + benefits
Reports To: CEO
Job Number: 7375

VP of Operations / Integrator

We're an AI-first company — not as a talking point, but as a daily operating standard. Every team member uses AI to move faster, decide better, and eliminate manual drag. We're at an inflection point: the systems that got us here need to be rebuilt for the next stage of growth, and this role owns that rebuild.

The Role

We're looking for a VP of Operations to take ownership of our internal operating system. This is not a maintenance position — it's a build-and-scale mandate. You'll own the processes, people, and infrastructure that drive daily execution, freeing the CEO to focus on vision, strategy, and growth.

This is a COO-track role with a VP title today. You run the machine: provider onboarding, recurring revenue operations, team accountability, SOP development, and cross-functional alignment.

What You'll Own

Operational Infrastructure Design and implement the systems to support 2–5x growth — SOPs, KPIs, workflows, and accountability structures across every department. Build repeatable, measurable processes for provider onboarding from signed agreement through first treatment and recurring revenue activation. Own the recurring revenue model: identify churn risk, optimize activation rates, and maximize provider lifetime value. If a core process lives in someone's head, your job is to put it in a system.

Team Leadership Directly manage Sales Operations, Marketing Operations, and Practice Success / Account Management. Implement structured meeting cadences, goal-setting frameworks (OKRs, EOS, or equivalent), and weekly performance scorecards. Build a culture of ownership — clear expectations, fast feedback, and full visibility into performance. Hire and develop A-players; address underperformance quickly and directly.

Cross-Functional Integration Serve as the operational hub between sales, marketing, provider success, and technology. Own the tech stack: HubSpot, ClickUp, analytics platforms, and automation tools. Drive data-informed decisions through dashboards and reporting cadences. Lead cross-functional initiatives including product launches, new market entry, and system migrations.

AI & Automation Lead AI adoption across the organization — identify high-impact use cases, deploy tools, and build AI-augmented workflows at the team level. Apply AI to reporting, onboarding, lead scoring, content generation, and internal operations. You personally use AI daily and set the operational standard for what that looks like.

CEO Leverage Serve as the CEO's operational counterpart — you own execution, he owns vision. Translate strategic direction into operational plans with clear owners, timelines, and milestones. Identify problems before they escalate and arrive with solutions, not status updates.

What We're Looking For

Required

• 7+ years in operations leadership, with 3+ years at the VP/Director level in a B2B company scaling from $5M–$50M+
• Proven track record building operational systems from scratch — SOPs, KPIs, onboarding workflows, and recurring revenue processes
• Experience managing cross-functional teams of 15–50+ across sales, marketing, and account management
• Strong command of recurring revenue models and the levers that drive retention, expansion, and LTV
• Proficiency across modern business tools: HubSpot, project management platforms, BI/analytics, and automation software
• Hands-on experience with EOS, Scaling Up, OKRs, or a comparable operational framework
• AI-native operator: you use AI tools daily and can demonstrate specific examples of how they've made you and your teams more effective — this is a firm requirement

Preferred

• Background in medical devices, health tech, or provider network businesses
• Experience in distributed or franchise-like network models
• Familiarity with B2B sales cycles involving medical professionals or practice owners
• Experience driving AI tool adoption across a team or organization — not just personal use, but building AI-augmented workflows at scale

Compensation

• Base: $180,000 – $250,000
• Performance bonus: 25–40% of base, tied to operational KPIs and company growth
• Profit-sharing and/or equity participation — structured for long-term alignment
• On-site at company headquarters, South Florida
• Direct report to the CEO with a clear path to COO