Job Title: Mid-Level Network & Systems Infrastructure Administrator
Location: Onsite – Miami, FL,
Salary: $78,000 + great benefits, National Non-Profit Values Driven Organization 
Reports To: CIO
Job Number: 7366

We’re seeking a hands-on Mid-Level Network & Systems Administrator to support a hybrid Cisco/Microsoft infrastructure across headquarters and distributed locations.

This is an execution-focused role within a 16-person IT team. You will maintain and troubleshoot network, server, and endpoint systems — ensuring uptime, security, and operational stability. You will not be acting as an enterprise architect, but you will be expected to take ownership of issues and see them through to resolution.

Core Responsibilities

Cisco / Meraki Network Operations

• Administer Cisco Meraki (MX/MS/MR) environments

• Configure and manage VLAN segmentation (POS, corporate, guest)

• Create and modify firewall rules and ACLs

• Support site-to-site VPN connectivity

• Perform switch swaps and new location network setups

• Troubleshoot DHCP/DNS, routing, and network connectivity

• Utilize Cisco CLI for diagnostics and validation

• Monitor network performance and respond to alerts

Deep Cisco architecture design is not required, but solid operational competency is expected.

Active Directory & Hybrid Identity

• Manage on-prem Active Directory

• Create and troubleshoot Group Policies

• Support Azure AD / Entra ID synchronization

• Administer identity and access controls

• Troubleshoot hybrid identity issues

Endpoint & Device Management

• Administer Microsoft Intune policies

• Deploy and manage endpoint configurations

• Support Autopilot provisioning (if applicable)

• Enforce compliance and security policies

• Troubleshoot remote policy enforcement issues

Server & Infrastructure Operations

• Administer Windows Server (2019+)

• Maintain DNS and DHCP services

• Support NAS and backup environments

• Perform server patch management

• Maintain system uptime and operational resilience

IIS & Application Infrastructure Support

• Support Microsoft IIS-hosted applications

• Configure and troubleshoot IIS application pools and bindings

• Diagnose connectivity and performance issues related to IIS

• Coordinate with application and database teams when required

This is not a developer role, but the ability to troubleshoot IIS-related infrastructure issues is required.

SQL Server Performance & Indexing Support

• Understand SQL Server indexing fundamentals

• Assist with identifying performance bottlenecks

• Support basic indexing adjustments under guidance

• Coordinate with database administrators when deeper optimization is required

This is not a DBA role, but familiarity with SQL performance impact and indexing concepts is expected.

POS & Distributed Location Support

• Support POS-related VLAN segmentation and policies

• Ensure proper network access controls for retail/store environments

• Troubleshoot connectivity and local infrastructure issues

Monitoring & Ticket Ownership

• Respond to infrastructure monitoring alerts

• Participate in round-robin ticketing environment

• Maintain high responsiveness and ownership

• Collaborate with security, systems, and service desk teams

Required Qualifications

• 4–8 years of infrastructure experience

• Hands-on Cisco Meraki administration

• VLAN and firewall rule configuration experience

• Active Directory and Group Policy management

• Azure AD hybrid experience

• Intune administration experience

• Windows Server administration

• IIS support experience

• Working knowledge of SQL indexing fundamentals

• Strong troubleshooting skills

Preferred Qualifications

• Experience supporting multi-site retail environments

• POS network segmentation experience

• VMware virtualization exposure

• Veeam or enterprise backup systems

• PowerShell scripting

What This Role Is

• Mid-level infrastructure execution within a team

• Network and systems operations focused

• Hybrid Microsoft + Cisco environment

• Mission-driven nonprofit setting

What This Role Is Not

• Not a senior architect role

• Not a DevOps engineering role

• Not a dedicated DBA role

• Not a remote position

Compensation & Culture

• $75K–$90K salary range

• Strong benefits package

• Stable nonprofit organization

• 16-person IT team with defined roles

• Purpose-driven mission supporting workforce development

  Not for you? SherlockTalent offers a $1000 referral bonus for successful placements into this role. Include your name in the “Referral Source” field on the application.