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Here’s how business leaders can help their employees embrace experimentation.

In recent months, there’s been an explosion of interest in ChatGPT and other generative AI technologies like DALL-E 2 and Google’s Bard. You may have tried out some of these tools yourself or heard of colleagues or competitors using them.

Whether you’re a business leader, manager, or employee, your list of AI concerns and curiosities is probably endless—and you’re not alone. Everyone seems to be scrambling to figure out what ChatGPT means for the future of their work and how to use it effectively and ethically. As generative AI begins to disrupt almost every job and industry, it’s critical to get out ahead of the uncertainty and chart a path forward.

My research clearly shows that employees are craving guidance on how to use AI. How can your organization help them navigate this uncertain new terrain? I believe we must prioritize fostering a culture of trust and inclusivity and build on that foundation to create collaborative AI policies.

I’ve spent years studying technology and communication in the workplace. Over the past few months, I’ve been speaking to and surveying employees and business leaders across the country about how they’re using ChatGPT and how their organizations are developing AI norms and guidelines. Fortunately, there are concrete steps, rooted in trust and transparency, that you can take to build policies for your organization and harness AI’s benefits while avoiding its pitfalls.

Many professionals are already using ChatGPT at work for tasks such as drafting emails, doing research, analyzing data, generating code, creating memos, and writing social media posts. Recent surveys my colleagues and I conducted reveal that employees are wildly enthusiastic about its benefits. In fact, 82% of early adopters (who have used ChatGPT five or more times) believe it will make them more productive; 85% say it will help generate ideas; and over 70% report that it can improve work quality and help them communicate more effectively.

Read the complete Fast Company article BY PETER CARDON: https://www.fastcompany.com/90906938/workers-are-hungry-for-guidance-on-using-ai-new-research-shows

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