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Job Title: Business/Data Analyst
Location: On-site Sunrise – FL
Job Type: Perm Full-Time
Salary: $90K-$120K+ Depending on Experience
Job ID: 7171
Business / Data Analyst
Do you consider yourself an entrepreneurial Data Analyst and want to redefine corporate travel? We are looking for someone with a strong desire to learn with enthusiasm and take on new challenges.
We are seeking a cross-functional Data / Reporting Business Analyst to grow our team. In this role you will:
- Work across multiple business units and teams, including the management team, finance team, product team and engineering team to identify needs and opportunities to improve data and reporting integrity.
- Have the ability to manage multiple projects concurrently, and enjoy a fast-moving environment
- Assist in the reconciliation of accounting and sales data via reporting.
- Generate reports and visualizations using SQL to support accounting, reporting and decision-making efforts.
- Act as an internal consultant by understanding business needs, scoping data requests, analyzing data, synthesizing insights, and provide insights to help drive business decisions
- Determine viable solutions to enhance business processes and provide suggestions to automate manual aspects via heavy utilization of our BI platform (currently Sisense).
- Work closely with senior management to identify KPIs, business metrics, and trends
- Have the opportunity to work on new features, new reports, existing reports, KPI dashboards and in many other data related activities.
- Document, validate and organize data, always looking for ways to improve our data foundation and our reporting accuracy
Required skills
- Four year degree (BA/BS) in Data Analytics or related fields
- 5+ years experience in data analysis, preferably in a similar or related role to that of a Data / Business / Reporting analyst where you used multidimensional data models and queried complex data sets.
- Intermediate to advanced experience in using Reporting / Business Intelligence suites (Sisense is preferred but other relevant experience applies)
- Ability to create complex data queries using SQL.
- Ability to develop and maintain good relationships across teams and communicate with people at all hierarchical levels
- Ability to query, clean and organize data with great attention to detail
- Flexible as the needs and demands of the team evolve
- Proven ability to work directly with business stakeholders in a constructive manner to gather reporting and analysis requirements and develop effective solutions.
- Strong quantitative intuition and data visualization skills for ad-hoc and exploratory analysis via Excel and/or SQL Software (e.g. Periscope, Tableau, Sisense, Mode, Power BI) to communicate and present insights
- Must be a self-starter and problem solver who can effectively communicate complex analyses to a non-technical and diverse audience
- Must have excellent English communication skills, oral and written and be able to present solutions to senior management
- Can deal with complex and ambiguous situations
Optional but extremely desirable skills
- Strong experience with MySQL is an asset
- Experience with the Periscope / Sisense platform
- Track record of delivering business value by making recommendations utilizing data insights
- Knowledge of both traditional waterfall and Agile project methodologies is an asset
- Process flow creation
- Experience with more than one of the following: document management, imaging or workflow applications
- Experience with Excel data analysis tools such as using Pivot tables and similar concepts
Compensation and Benefits
- Base salary is commensurate with work experience.
- 10 paid vacation days
- 5 paid sick days
- 1 day off for your birthday (actual birthday)
- 6 paid holidays
- 401K
- We offer medical, dental, vision, life insurance, etc. as well as a Flexible Spending Account (FSA).
We love to share $1,000 bonuses for successful referrals
No C2C at this time.
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Job ID: 7129
Role: Senior Test Automation Engineer
Location: Hybrid/2-3 Days Onsite, South Florida based company
Compensation: $150K+, Dependent on Experience
Job Type: Full Time/Perm
Senior Test Automation Engineer
General Position Description
We are looking for a Senior Test Automation Engineer to design automating solutions for our SaaS Enterprise platform. This engineer will have a passion to innovate and promote a culture of quality and continuous improvement.
Responsibilities:
- Gain a deep understanding of the current systems, including system integrations, business rules and flows.
- Develop, maintain and execute automated test cases.
- Define test automations scope, help improve and automate test strategies, and software configurations.
- Establish and promote testing guidelines, methodologies, and standards.
- Document and troubleshoot bugs.
- Collaborate with Product Owners, architects, release managers, developers and QA to develop effective strategies and test plans.
- Participate in and perform code reviews.
- Participate in technical feature reviews.
Qualifications:
- BS/MS/PhD in Computer Science or closely related field.
- Outstanding verbal and written communication skills in English.
- 6+ years experience writing and maintaining test automation scripts.
- Experience working with browser based test automation frameworks and tools such as Katalon, Selenium, MS UI automation, QTP UFT, JUnit, NUnit, SoapUI.
- Experience designing and maintaining test automation frameworks.
- Strong experience with unit testing and integration testing.
- Excellent understanding of CI/CD and DevOps practices, including tools such as Git/Bitbucket, Docker, Jenkins, SonarQube, Jira.
- Comfortable working in an Agile environment.
- Excellent written and verbal interpersonal, teamwork, and communication skills.
- Positive, can-do attitude with a focus on the success of the team over the individual.
Bonus Skills:
- Understanding of web development technologies such as PHP, MySQL, JavaScript, Node, HTML, CSS, Angular is a big plus.
- Experience with SQL, Postgres, MongoDB is a plus.
- Strong experience with TDD is a plus.
- Familiarity with reservation systems and / or travel industry booking systems is a plus.
Compensation and Benefits:
- Base salary is commensurate with work experience.
- 10 paid vacation days
- 5 paid sick days
- 1 day off for your birthday (actual birthday)
- 6 paid holidays
- 401K
- We offer medical, dental, vision, life insurance, etc. as well as a Flexible Spending Account (FSA).
Apply now or share with a friend. We love to share $1000 candidate referral bonuses!
“U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.”
by Devendra
Role: Senior Front-End Engineer
Location: Remote
Compensation: $100K-$140K
Job Type: Full Time/Perm
Senior Front-end Engineer
General Position Description
The Senior Front-end Angularjs Engineer will be working with the existing engineering team to upgrade and maintain our multifaceted SaaS platform. This is a critical role within our engineering team as we look to continuously upgrade our self-serve platform. We are seeking someone with a strong software engineering background and a successful history of engineering SaaS solutions to scale. Candidates must have experience building and maintaining enterprise-level software applications.
Who We Want:
- Independent thinkers and self starters.
- Someone who enjoys solving complex problems and is able to think on their feet.
- Awesome communicators.
- A dedicated team member who thrives in a fast-paced environment and will stop at nothing to ensure projects are completed on time and meet expectations.
- A highly collaborative individual. There is no “i” in Team.
- Be willing and able to roll up your sleeves and lead by example.
Responsibilities:
- Rapidly gain a deep understanding of the current ecosystem, including system integrations, business rules and flows.
- Engineer solutions based on product specifications while ensuring adherence to development best practices.
- Maintain top delivery standards by building robust, secure, and quality software that meets the needs of the business.
- Participate in and perform code reviews.
Qualifications:
- BS/MS/PhD in Computer Science or closely related field.
- Outstanding verbal and written communication skills in English.
- 7+ years of previous software engineering experience in a team environment.
- Hands on experience designing, developing and architecting complex frontend systems.
- 5+ years of experience in Angularjs.
- Experience in delivering testable, high-quality software with many dependencies.
- 5+ years of experience in Agile software development, including SCRUM, Kanban, Scrumban, etc.
- Strong experience in Unit and Integration testing is required.
- Strong knowledge of common software engineering patterns.
Bonus Skills:
- Strong experience with TDD is a plus.
- Experience with complex digital transformations is a plus.
- Strong experience with AWS is a plus.
- Familiarity with reservation systems and / or travel industry booking systems is a plus.
- Proven track record of documentation.
Compensation and Benefits:
- Base salary is commensurate with work experience.
- 10 paid vacation days
- 5 paid sick days
- 1 day off for your birthday (actual birthday)
- 6 paid holidays
- 401K
- We offer medical, dental, vision, life insurance, etc. as well as a Flexible Spending Account (FSA).
Apply now or share with a friend. We love to share $500 candidate referral bonuses!
“U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.”
by Devendra
Role: Senior DevOps Engineer
Location: Remote
Compensation: $120K-$160K
Job Type: Full Time/Perm
Senior DevOps Engineer
General Position Description
The Senior DevOps Engineer will be responsible for all aspects of developer, QA and production operations related to our SaaS platform. Additional responsibilities will include mentoring and training other DevOps and engineering team members to ensure that best practices are followed. We are seeking someone with a strong work ethic and a successful history of managing complex engineering environments.
Who We Want:
- Preferred candidates will have strong experience in SaaS based B2B applications.
- Must be an independent thinker, self-starter and be willing to take ownership of a project from start to finish.
- Someone who enjoys solving complex problems and is able to think on their feet.
- Must have outstanding verbal and written communication skills in English. Be able to set and communicate expectations to stakeholders.
- A dedicated team member who will work to ensure projects are completed on time and meet expectations.
- A highly collaborative individual. Someone who builds and leverages cross-functional relationships to bring together ideas, information and use cases, and to develop the best solutions.
- Be willing and able to roll up your sleeves and lead by example.
Responsibilities:
- Rapidly gain a deep understanding of the current company ecosystem, including system integrations, business rules, and operational management flows.
- Own and drive to completion challenging DevOps projects, build state-of-the-art environments, configurations and processes in support of the platform infrastructure. Manage the DevOPs queue of projects against capacity and planning needs.
- Establish strong partnerships with engineering, product, QA and leadership teams to ensure they are able to operate and deliver solutions consistently and without issue.
- Maintain top delivery standards by building robust, secure, and quality solutions that align with team and business objectives.
- Develop and maintain monitoring systems to ensure platform stability across multiple production and non-production environments.
- When needed, act as a technical stakeholder for product planning.
- Plan for, manage and execute system updates across multiple development, QA and production environments.
- Provide technical leadership, guidance and support to the engineering team.
- Own the scalability, security, and performance of applications, systems, and integrations.
Qualifications:
- BS/MS/PhD in Computer Science or closely related field.
- 10+ years in senior engineering roles with significant experience in DevOps.
- 5+ years of direct and current experience with AWS cloud services for SaaS applications.
- Strong understanding of software automation and DevOps practices including managing and running CI/CD pipelines. Proficiency in Linux, Git/Bitbucket, Docker, Jenkins, SonarQube, Jira.
- Experience in Terraform, Chef or Ansible is desired.
- Experience working in an Agile environment.
Bonus Section:
- Experience with security policies, related controls and evidence collection methods pertaining to certifications such as ISO27001 and SOC2 is desirable.
- Experience with complex digital transformations is desirable, i.e. converting non-scalable, monolithic platforms to scalable ones.
Compensation and Benefits:
- Base salary is commensurate with work experience.
- 10 paid vacation days
- 5 paid sick days
- 1 day off for your birthday (actual birthday)
- 6 paid holidays
- 401K
- We offer medical, dental, vision, life insurance, etc. as well as a Flexible Spending Account (FSA).
Apply now or share with a friend. We love to share $500 candidate referral bonuses!
“U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.”
by Devendra
Role: Manager, IT Support Services
Location: Onsite / Ft. Lauderdale
Compensation: $90k
Job Type: Full Time/Perm
Key Responsibilities:
The IT Support Services Manager is a technical management position responsible for daily and strategic planning, operation, administration, monitoring and maintenance of IT systems, networks, and enterprise applications. Manages IT Command Center functions including: staff and develop Help Desk, NOC, and Site Support team members; develop, administer, and maintain IT change, incident, and problem management systems, applications, tools, procedures, and knowledgebase; analyze, trend, and communicate IT service level performance metrics pertaining to system availability, trouble tickets, and service request activities; implement continuous process improvement to assure quality IT support services; maintain software, hardware and resources inventory;
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plan, establish, implement, and administer IT policies, standards, procedures, measurements and controls.
- Develop change management processes and regulate adherence.
- Manager technical projects within the support environment.
- Supervise IT Command Center and Site Support teams to ensure timely and effective responses to user and business needs.
- Conduct performance evaluations; make hiring and disciplinary decisions and salary recommendations.
- Meet regularly with support staff to discuss deliverables, timelines, and documentation.
- Oversee Helpdesk, Desktop, Application, and Infrastructure support problems and resolutions to determine trouble trends.
- Monitor, alert, and report on IT system, service, and application performance metrics.
- Manage trouble ticket and service request escalations to ensure timely resolution and/or fulfillment.
- Communicate incident and root cause notifications to internal business units.
- Provide management reports on IT system availability.
- Develop and establish site support deployment and provisioning standards and procedures.
- Work closely with department contacts on issues to improve customer relations and technical support.
- Provide training on new hardware and/or software applications.
- Communicate with coworkers, management, staff, customers, and others in a courteous and professional manner.
- Conform with and abide by all regulations, policies, work procedures and instructions.
- Respond promptly when returning telephone calls and replying to correspondence and faxes.
- Responsible for compliance with all federal, state and local laws, rules and regulations affecting Company.
- Responsible for participating in quality assurance, compliance and in-service and continuing education activities as requested by Company.
- Responsible for performing other duties and responsibilities as required.
OTHER DUTIES AND RESPONSIBILITIES
- Develop and implement a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request workflow.
- Assist with development and maintenance of formal HelpDesk, NOC, and Site Support Desktop knowledgebase, policies and procedures for consistency and increased productivity.
- Analyze and provide metrics to assist in improving all IT support areas.
- Analyze Help Desk, NOC, and Site Support trends and provide continuous improvement and flexibility of the support function to assure service exceeds end user expectations.
- Improve the efficiency of the Help Desk, NOC, and Site Support Specialist by arranging and/or presenting training sessions.
- Improve the employee performance, efficiency and productivity by continuous coaching.
- Review technician tickets daily for accuracy, policy adherence, and feedback opportunities.
- Evaluate the performance of team through several statistical and reporting methods and models.
- Execute proper methodologies to improve call resolutions, manage customers’ individual perceptions and develop strong and stable internal relationships.
- Develop and distribute of IT reports and metrics.
- Manage all Service Desk related projects, providing regular updates to the project stakeholders.
- Ensure technician adherence to company and IT policies and procedures.
- Emergency escalation point for major issues, including after-hours and weekend on call rotation.
- Responsible for managing the schedule for all shifts on the Help Desk and NOC as well as technician PTO requests, sick days, travel to facilities, and any other event that requires the schedule to be altered.
We love to share a $500 referral bonus!
"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time."
