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Job Title: Software Implementation Specialist
Location: Remote
Job Type: Perm Full-Time
Salary: Depending on Experience
Job Reference: 7142
Grow your career with a software industry leader in the Media and Broadcasting Television arena! We are seeking a career-focused, sharp, up-and-coming software support and implementation specialists to join an exciting company and team. Ideal candidate will have a at least 2-3 years in a software support role, training or implementation role. This role is internal, it does not require travel to clients, all support is done in-house communicating with clients via phone and email. Your job will be to learn the ins and outs of their complex software system to enable customers to become experts in coming up with their own solutions to maximize the use of their software.
We are especially interested in candidates with experience supporting software solutions with complex workflows such as ERP, Supply Chain management or any other type of software that is complex in nature (a simple application will not do). This is an exciting role with a promotion path working with a company that truly cares for their employees with excellent benefits such as 4 weeks’ vacation from the start!
We need intelligent, customer-focused, out-of-the-box thinkers that can coach customers to come up with creative solutions to their problems using state-of-the-art software.
Please note that this role requires you to come into the office 2 days a week. The company is located in South Florida. They will assist with relocation if needed.
We pay referral fees if this is not the right opportunity for you but know of others that are qualified and interested.
by Devendra
IT Director of Hospitality Systems- Micros
***Must Have Hotel / Hospitality Experience***
Full Time/Perm (On-Site)
Fort Lauderdale, FL
$140K to $175K Plus Bonus
The Director of IT, Hospitality Systems will be responsible for the support and evolution of all package and custom Applications in the portfolio, including Property Management, Point of Sale, Dining Management, Reservations and Revenue Management Systems. The Director will be responsible for working with the business leaders to define and prioritize enhancement and project requests for these Applications, and ensure that the work is built and delivered as agreed to, and to establish and manage Service Levels for all the supported applications. Business Analysts and System Analysts, while also leveraging shared Project Management, Quality Assurance and Development resources. They will also provide day to day guidance to key vendor partners.
Responsibilities:
Strategic Alignment
- Develop technology roadmap in alignment with business strategy and goals
- Review, analyze, and assist with defining business applications and modification requirements to systems
- Leads evaluation of third party and vendor provided software
- Prepares key technical inputs for steering committee level and strategic planning sessions and actively participates during these session
- Provide perspective in the prioritization of projects based on potential revenue / value impact
Project Management and Oversight
- Lead projects from concept through completion (creating scope, requirements, user scenarios, testing, implementation, and user acceptance)
- Work with stakeholders to understand project scope, timeline and priority, and recommend solutions to meet organizational goals
- Lead project management of all Hospitality projects, establishing proper technical and functionality specifications documentation and acting as liaison between development team and/or vendor(s) and stakeholders
- Manage the scope of changes to projects and business requirements in order to meet project goals and deadlines without affecting other dependent projects
- Assists project manager on business projects and ensure they deliver timely, expected and accurate results
- Ensure projects and related tasks and resources meet required deadlines, scope, budget, quality, and other measures of success commitments for projects, maintenance, and enhancements and services availability
- Leads a team that is responsible for simple or complex applications rollout to single or multi-properties
- Ensure team develops documentation for users to install, operate and support
- Provide end user training and advises on developing policy and procedures to meet business needs using existing application functionality
Support
- Manages the enhancement and support activities for all legacy systems
- Manage team who will be responsible for post implementation support and troubleshooting
- Analyze problems and escalate issues in a timely manner for quick resolution
- Create new and extend existing technical and operational documentation
- Partner with IT teams on supporting systems and network infrastructure
- Lead resolution, diagnosis, and communication during Sev 1 and Sev 2 situations to ensure delivery and 24/7 uptime of hospitality solutions
- Vendor Management
- Maintains strong vendor relationships to keep apprised of new products, versions and releases
- Vendor and consultants management through detailed communication and holding them to strict deliverables that are on budget and of acceptable quality and standard
General Department & Team Management
- Directs, manages, coaches and mentors team of Project Managers, Business Analysts, Developers, and Quality Analysts employees and contractors
- Exercises the authority of a director concerning hiring, performance improvement plans/ reviews, promotions, salary recommendations and terminations
- Prepares inputs to the budgeting for internal & external resources and expenses
Qualifications:
- B.S. or equivalent degree – Computer/Engineering or Hospitality related preferred
- 8+ years’ experience IT Application, Product or Portfolio Management required
- 5+ years developing, deploying or supporting Hospitality Systems
- Strong understanding of web development, database technologies, CMS platforms, and programming best practices
- 5+ years’ experience successfully managing, leading and developing a team of technical professionals required
- Evidence of professional achievement in Hospitality innovation, revenue growth, or cost reduction thru the use of technology
SherlockTalent loves to share a $500 referral bonus!
"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time."
***No 3rd party vendors Please***
by Devendra
Our client is a VC-backed SaaS company growing (by a lot!), profitable, and looking to take it to the next level. Our core has traditionally been B2B and we’re in exciting times as we’re expanding into B2C as well. This person will be a key member of the company’s senior management team, creating and delivering consistent marketing campaigns for new customer acquisition and customer marketing. He/she will drive marketing campaigns that yield qualified leads and customer sign-ups. You will take an active and supporting role in the ideation, development, and iteration of digital campaigns, offline marketing, and online experiences. You’ll be a relentless learner. You’ll be expected to participate in new business development through internal marketing efforts, events, and the application of campaign development and measurement.
Ideal candidates will:
• Have a blend of creative thinking, marketing coordination, and a get-it-done attitude. You must be able to work on multiple projects with excellent communication skills and close attention to detail. Knowledge of Google Analytics, Hubspot CRM, MSFT Excel would be ideal.
• Communicate ideas in a clear and compelling manner, and have the ability to both take and give direction.
• Know how to measure the impact and effectiveness of various communication channels and formats using quantitative and qualitative media metrics.
• Be a self-starter who possesses a can-do attitude to tackle serious challenges, and is respectful and friendly with teammates. We expect you to inspire us with your awesome personality as much as your incredibly insightful work
Not for you? We love to share $500 referral bonuses for successful placements!
by Devendra
Lead QA Analyst
Fort Lauderdale, FL (On-Site)
Full Time/Perm (No sponsorship available)
$75K to $85K
We have a position in Fort Lauderdale, FL for a Lead QA Analyst with strong Manual Testing and SQL skills.
The Lead QA Analyst is responsible for supporting the planning, design and execution of System Testing on simple to complex implementations.
The Lead QA Analyst works collaboratively within the IT department and business units to execute and validate Test Cases based upon system requirements.
Required:
- Develop Test Plans, Test Cases, Test Scripts and Test Reports on multiple projects of varying sizes
- Review URD's (User Requirements Documents) to ensure requirements are testable
- Experience as a QA Analyst or Manual Tester
- Strong SQL skills and experience
Nice to Have:
- C#, .Net Core, Angular
- Automation Testing
SherlockTalent loves to share a $500 referral bonus!
"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time."
by Devendra
Job ID: 3548
Job Type: Full Time/Perm (On-Site)
Compensation: $90K to $100K
Our client has an opening in Fort Lauderdale, FL for a Sr.SQL/Full Stack Developer with strong C# and Transact- SQL skills and experience to join a team of growing IT professionals on a full time/perm basis.
Requirements
SQL Development:
- 5-10+ years of recent development experience with Transact-SQL.
- SQL Server 2012 or later versions preferred
- Mid to senior-level DML, DDL, normalization experience a must.
- Performance tuning experience a plus.
- SQL admin concepts a plus (but not required).
- SSIS work experience – import/export large data.
- SSRS knowledge.
Web Development:
- 5+ years of recent work experience using ASP.NET WebForms, C#, JavaScript.
- MVC and WCF knowledge/experience a plus.
- ASP.Core, AngularJS, API Development a plus.
General
- Experience in formal SDLC practices.
- Medicare/Healthcare industry knowledge a big plus.
- Financial industry knowledge a plus.
Apply now or share with a friend. We love to share $500 candidate referral bonuses!
U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Currently, we are unable to sponsor.
