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Bilingual Support Engineer

Broward County, Florida
Job ID: 2669

Bilingual (English/Spanish) Support Engineer

Job Description

This position requires that you are able to develop and implement technology-based solutions for clients in accordance with client requirements and systems compatibility. You are expected, with limited direction either as a member of a project team or individually, to analyze, research and/or apply a variety of complex technology solutions.

You must also develop and/or strengthen your technical skill set through exposure to numerous technology platforms and/or techniques such that your skills remain in demand from clients.

Position requires that you have a strong working knowledge of Microsoft technologies inclusive of Operating Systems, Web and SQL Server configuration and analysis, and TCP/IP Network Design / Troubleshooting.  MCSE certification is preferred.  Since you will interface directly with the client, it is also the responsibility of an Engineer to develop a positive relationship with client personnel such that the client requests or recommends the company's continued service on their projects.

Interactive Engineers in support roles will spend 5 – 20% percent of their time in international and domestic travel.

Skills Required:

  • 5+ years of experience with Microsoft-based technologies.
  • Proficient with Windows 2000 / 2003 / 2008 / 2012 Server,
  • Proficient with SQL Server 2000 / 2005/ 2008 R2 / 2012 R2, and IIS.
  • Writing detailed instructions and procedure documents is paramount. Excellent verbal communication skills are required.


Proficient in: (2+ Years in each)

  • SQL Server Administration and Analysis
  • IIS Administration
  • Network administration for TCP/IP protocol, knowledge of VLAN traffic management
  • Windows Server installation and service troubleshooting


Knowledge of any of the following is a plus

  • Ability to effectively search On-line to troubleshoot and resolve software and hardware errors.
  • SQL programming to understand system functions and data requirements


***Valid Passport with a Schengen Visa is required.