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SherlockTalent is looking for a REMOTE ServiceNow Product Owner. If you are an outgoing, communicative, and analytical person and you enjoy being proactive and taking part in transformative projects, we should definitely talk!


  • Take ownership of the ServiceNow request pipelines, including management of new project requests, enhancements, and production support issue resolution
  • Manage ServiceNow Development team tasks, utilization, and prioritization
  • Support ServiceNow SDLC – including scoping, design, implementation, UAT, user training, and value realization. Support release management and scheduling activities.
  • Effectively communicate with ServiceNow Users and stakeholders and manage administration responsibilities, access, and restrictions
  • Apply problem-solving techniques to resolve issues and perform regular risk management activities
  • Manage project budget, invoicing, and platform-related expenses as needed
  • Keep up to date with ServiceNow-related updates and upgrades to ensure platform capabilities are current. Facilitate regular retrospectives with the project team.
  • Have a high degree of organization, individual initiative, and personal accountability.


  • Experience with ServiceNow Administration and/or Development preferred

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