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The Regional System Engineer (RSE) will be the person responsible for the day-to-day review and support of marina locations. The RSE will manage the full lifecycle of individual locations, from initial integration, continued support and upgrades, and eventual decommissioning. The RSE will identify and recommend works to be done at the Marina locations during the operations review.
Essential Duties and Responsibilities
- Integration of Marinas to Present Marina infrastructure environment.
- Support Marina software and hardware upgrades and conversions.
- Perform marina site visits for review, validation, and expansion of documented site layout.
- Perform marina site support as required.
- Provides feedback on marina site needs and potential issues.
- Will require 50% travel.
Technical and Physical Requirements
- Hands-on experience in troubleshooting desktops, routers, and switches.
- Require Computer Science Associates Degree or comparable experience.
- Experience with PowerShell is a plus.
- 2-4 Years experience in system engineering or hardware support.
- Will be required to work under desks or in tight locations.
- Will be required to move boxes weighing up to 20 pounds across offices for various needs.
- Will be working in outdoor working positions.
Minimum Soft Skills Qualifications
- Able to follow directions and maintain documentation.
- Excellent verbal and written communication skills.
- Positive attitude and willingness to learn.
- Ability to provide exceptional customer service and an understanding of customers’ needs.
- Excellent interpersonal and collaborative skills while working both independently and in teams.
- Detail oriented and able to multi-task are essential skills.
- Eager to engage in a growing, fast-paced, and industry-leading company.
- Exceptional time management and problem-solving skills.
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