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Our client in Palm Beach County is seeking a Senior Systems Engineer Manager that will be responsible for overseeing the operational aspects across technology groups, managing the team’s project workload, and coordinating all systems maintenance activities. The Engineer will be responsible for troubleshooting, fixing problems and escalating issues to the appropriate teams. This candidate will also be responsible for scheduling, mentoring, and administrative activities of the Systems Engineering team.

Responsibilities:

  • Architect and implement required features of the AE tool architecture and road map.
  • Work with other teams as necessary to forecast long term strategies for filling feature gaps in the availability and performance toolsets to keep multiple steps ahead of the curve
  • Perform monitoring software administration (maintenance, upgrades).
  • Provide auditing tools to ensure accurate monitoring of all devices, services, and processes.
  • Architect and develop tools to enhance correlation of historical performance and alert data with current issues.
  • Define and articulate standards and best practices for monitoring and performance testing
  • Take a primary role in designing and building solutions to improve operational awareness.
  • Research, architect, and oversee implementation of monitoring solutions for new technologies.
  • Actively engage users of AE tools to solicit feedback, triaging + incorporating feature requests/bug fixes.
  • Be available for support of the availability tools on a rotational basis.
  • Provide technological leadership for team members

Required Skill and Experience:

  • B.S Computer Science, related field, or equivalent experience required
  • 10+ years of experience in Linux, Windows, Mac OS X
  • 5+ years in technology management.
  • Able to provide simple and well-designed solutions to complex problems including data collection, aggregation, and display and improving performance of highly-scalable products
  • The ability to architect and develop monitoring and reporting solutions with tools such as Shell scripting, Perl, PHP, MySQL, Java, SNMP, and RRDtool.
  • Expert level knowledge of TCP/IP stack, HTTP, POP, IMAP, SMTP protocols
  • Expert level knowledge of RPM package creation process, source/version control, and apache/lighttpd web servers
  • Expert level knowledge of the Linux kernel
  • Experience in an Enterprise Java environment desirable.
  • Experience in configuration management such as Puppet, Chef, or Ansible
  • Experience with Virtualization and Cloud based technologies
  • Experience in managing SAN’s such as EMC and NetApp
  • Data Center Management
  • Assigning of work daily via ticketing system queues
  • Maintaining relationships with vendors
  • Technology service cost analysis
  • Contract negotiations (new services and renewals)
  • Change Control Management (ITIL Based)
  • 2-3 days of week to perform review of changes
  • Retrospective sessions on failed releases
  • Communication of code freezes
  • Quarterly review and update of change control policy
  • Experience with Atlassian tools such as JIRA, Confluence, and BitBucket
  • Acting as technical and managerial escalation points for NOC, HelpDesk, and Systems Team
  • On Call 24/7/365
  • Technical policy creation and management
  • Overseeing code review for configuration management
  • Monitoring ticket queues for change control, incidents, and requests

To be considered immediately, Click here to chat with Sherley