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Candidates applying for this position must demonstrate a high level of proficiency in the following areas: – Able to analyze and understand the corporate staff groups business problems. Ability to create systematic and consistent requirements specifications in both technical and user-friendly language. – Proven experience with collaborative tools and document management systems – Proven understanding of various BU processes and systems – Knowledge of customer information and customer complaint software applications – Fundamental understanding of project management concepts – able to plan and manage activities – Deep understanding of system development life cycle and SCRUM methodologies – At least 2 years experience in writing, executing and automating Test Scripts in HP Quality Center and Load Runner – Ability to effectively prioritize and execute multiple tasks while under pressure – Working knowledge of programming languages, network, operating systems and standards – Highly self-motivated and directed – Strong customer focus – Logical and efficient, with keen attention to detail – Understanding of business processes in order to facilitate the development of technology solutions – SCRUM experience preferred. – At least 2 years experience in writing, executing and automating Test Scripts in HP Quality Center and Load Runner – International Institute of Business Analysis – CBAP – Certified Business Analysis Professional preferred. – College degree in the field of Computer Science, Management Information systems preferred.