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Primary Duties:
Manage day to day IP operations of live content origination center located in Miami, FL.
Respond quickly to outages and incidents
Direct recovery efforts and resources
Maintain operational and maintenance logs
Diagnosis and repair of server based systems
Diagnosis and repair of network systems
Remote assistance to off-site staff
Interface with facility staff to assure high quality service delivery
Work with company business development staff to create cost structures for services
Availability for call in 24X7
Self motivated, ability to solve problems
Occasional overnight and week end work

Reporting Relationship:
Reports to VP Broadcast Ops & Eng

Qualifications:
5 years experience in video related indsutry or other 24X7 high availability facility
Understanding of IP network infrastructure
Fire Walls
VPN equipment
Routers
High Availability switches
Ability to communicate with and work with long line providers such as L3, Globenet and others, including undersea connectivity providers
Solid understanding of network protocols
Experience with software based encoding equipment and storage systems
Ability to effectively deal with customer complaints and offer creative solutions
Excellent communications skills
Understanding of IP Video flows, Adaptive rate streaming, IP Multicast
HLS
Smooth Streaming
UDP
RTP
Compentency in server OS and hardware
Windows
Linux
CentOS
SQL
Spanish language a plus but not necessary

Education:
4 year or technical school
Windows Cert a plus