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Bilingual Application Administrator and Support Contractor
Application Administrator and Support Contractor
To provide support to all personal computer related issue in Latin America Operating System, Cloud. PC tools and accounts Will manage the implementation and support of the Office 365 and personal computers. Manage the coordination with corporate PC Support team to maintain standards across the region, assist end-users who are having computer issues and/or application problems. Contract is 3-months.
- Define OS Images for all countries across different device types
- Roll out and maintain Office 365 access, support backup control and tools access
- Identify, resolve and follow-up with tickets brought to the help desk by users of personal computers (both Windows and Apple), servers and/or mainframe applications
- Prioritizes. manage and schedule own activities so that work is completed on time
- Perform computer operations support, monitoring, maintenance and backup of data servers and systems to ensure operational service levels are maintained
- Responsible for providing installation, modification, testing and servicing on all internal/in-house systems
- Basic or limited understanding of company and organization policies, practices and procedures.
- Basic oral and written communication skills.
- Basic knowledge of company UNIX mainframe/network systems and subsystems, and associated operating platforms
- Limited knowledge of BASC LAN server technology.
- Basic understanding of PC's and associated software
- Experience is Lotus notes is a plus
- Active Directory is a plus (candidate mus know how to add, edit and delete users).
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"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time."