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IT Project Manager

Aventura, Florida
Job ID: 3298

Title: IT Project Manager

Location: Miami / Ft. Lauderdale

Type: Perm

Salary: BOE

We are searching for an IT Project Manager who will be join an onboarding team whose mission is to deploy and configure our ticketing and CRM solution, to support our customers in change management and to foster the adoption of our solution

++ Candidate must have a Valid US Passport – New hire will travel to Europe for 2 week training ++


  • Plan and coordinate the deployment of our solution according to standard process and tools, monitor all activities
  • Ensure that projects are delivered on-time, within scope, quality and budget
  • Coordinate internal resources and third parties/partners for the flawless execution of projects
  • Organize and lead business and technical workshops
  • Organize and lead steering committees
  • Train customers to use our solution
  • Report and escalate to management as needed
  • Perform risk management to minimize project risks, propose and implement appropriate remedial actions when required 
  •  Involvement in presales activities (demonstration, functional requirements analysis, …)


  • 5+ years of experience as Project Manager in an IT service company
  • PMP certification or similar
  • Familiar with SaaS solution or experience in operating a ticketing system for a live entertainment/leisure organization
  • Interpersonal and leadership skills
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Advanced IT skills (hardware, development & API)
  • Languages: English (Fluent) – Spanish is an additional asset

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"U.S. Citizens and those authorized to work in the U.S. are  encouraged to apply. We are unable to sponsor at this time"