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Infrastructure Support Specialist

Miami, Florida
Job ID: 3093

Location: Miami

Type: 3 month Contract

Responsibilities

  • Create ad-hoc user documentation as necessary.
  • Provide training and technical assistance to computer users on new and upgraded technology.
  • Document all requests for service and provide routine reports on incident resolution and IT related activities.
  • Communicate all IT changes (upgrades, installations, etc.) with staff and management.
  • Meet with department heads, managers, and vendors to resolve problems.
  • Identify problematic areas and implement  solutions in time.

Skills and Experience

  • Bachelors degree in Computer Science, MIS or related field.
  • Knowledge of Windows, Office 365, Networking, Printer Setup, Cisco
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
  • Expertise in data centre management and data governance.
  • Related experience with network operating systems 
  • Hands-on experience with computer networks, network administration and network installation.

 

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