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Customer Support Specialist
Job Title: Customer Support Specialist
Location: Miami, FL
Job Type: Permanent
SherlockTalent is looking for an energetic and customer-oriented Support Specialist to be part of a fast-paced startup environment.
- To provide useful information to clients regarding the services, products or materials offered
- Responsible for troubleshooting, reporting and analyzing customers’ needs
- Be the direct link between the company and existing/potential customers
- Real-time problem-solving skills in web and phone support
- Maintain customer records by updating account information
- In charge of issue billing details and open and close customer accounts
- High school diploma or equivalent
- Fluent in English, French or Portuguese
- Ability and willingness to learn
- Tech-savvy and problem solver
- Front facing customer service experience in any industry, preferably hospitality and retail
SherlockTalent loves to share a $500 referral bonus!
"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time."