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Customer Support Specialist

Miami, Florida
Job ID: 3038

To be considered immediately, Click here to chat with Sherley

Job Title: Customer Support Specialist

Location: Miami, FL

Job Type: Permanent

Description:

SherlockTalent is looking for an energetic and customer-oriented Support Specialist to be part of a fast-paced startup environment.

Responsibilities:

  • To provide useful information to clients regarding the services, products or materials offered
  • Responsible for troubleshooting, reporting and analyzing customers’ needs
  • Be the direct link between the company and existing/potential customers
  • Real-time problem-solving skills in web and phone support
  • Maintain customer records by updating account information
  • In charge of issue billing details and open and close customer accounts

Requirements:

  • High school diploma or equivalent
  • Fluent in English, French or Portuguese
  • Ability and willingness to learn
  • Tech-savvy and problem solver
  • Front facing customer service experience in any industry, preferably hospitality and retail

 

SherlockTalent loves to share a $500 referral bonus!

 

"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time."

To be considered immediately, Click here to chat with Sherley