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When:
January 31, 2013 @ 8:30 AM – 11:30 AM America/New York Timezone
2013-01-31T08:30:00-05:00
2013-01-31T11:30:00-05:00
Where:
Signature Grand
6900 West State Road 84
Davie, FL 33317
USA

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IT Service Management Forum USA – South Florida LIG Presents:

Introducing the Business Information Services Library (BISL):

Strategies for Supporting IT Service Management through a New, Engaging Perspective. Presented by itSMF USA Board Member Deborah Anthony

Explore the opportunity to significantly improve how Business and IT work together for more effective IT services. Join us in learning a practical approach to addressing the breakdown in communications between the Business and IT by bringing another framework to ITIL/ITSM perspective.